I am writing to express my thanks for the excellent assistance your company has provided me in getting my RV back on the road. I especially want to thank Mark, your company Claim Representative, for his assistance in dealing back and forth with the repair shops local to me and with those shops that I have traveled to out of town. My RV has had a series of issues with the cooling system and with the heater core; Mark worked with the repair facility, Bunk House RV in Red Bay, AL to expedite and cover the costs for those repairs.